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monero-site/_i18n/pt-br/resources/user-guides/howto_fix_stuck_funds.md
erciccione 4e5143db60
Simplify versioning system for user guides 
This new approach doesn't require version numbers and make easier for contributors to understand the status
of the document. There are only 3 states:

- Outdated: The page is outdated and might not work as expected
- Untranslated: The page needs to be translated
- Translation outdated: The page is translated, but the original (English) document has been updated

To mark a guide as outdated, we change the boolean of the front matter entry 'outdated' in /resources/user-guides/GUIDE.
If 'False', the guide is updated. If 'True' all versions of the guide (English included) will show a warning at the bottom
of the page.

The other 2 states are related to the status of the translated pages and we control them from the language-specific
user guides: /_i18n/LANG/resources/user-guides/GUIDE. At the top of the page a snippet will include 2 parameters:

- translated: "yes" if the page is translated, "no" if it's not.
- translationOutdated: "yes" if the translation is outdated, "no" if it's not

This new system aims to be simpler than the precedent, avoiding to compare versioning numbers and using a higher level
system instead (yes, no, True, False). I also removed the middle way status 'only minor changes', because if there are
only minor changes that don't affect the usability of the guide, we don't need to point it out.

The old system was complex and people didn't use it. These changes will hopefully make things easier for translators and
other contributors.
2020-05-31 09:23:16 +02:00

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{% include disclaimer.html translated="no" translationOutdated="no" %}

Sometimes, your funds will become stuck - you will have some locked funds that never become unlocked. This is how you fix it.

  • Load your wallet in monero-wallet-cli.

  • Type

seed

into the command prompt. Write down your 25 word seed, if you haven't already. This is the best way to make sure you don't loose access to your funds.

  • Close monero-wallet-cli by typing

exit

  • Backup all of your wallet related files. These include:

yourwalletname.bin yourwalletname.bin.keys yourwalletname.bin.address.txt

This can be done by copying the files to a new folder.

Sometimes, when creating your wallet, you might have named it something without the .bin part. In that case, the wallet file will be called yourwalletname without the .bin at the end.

  • Delete yourwallet.bin

  • Load monero-wallet-cli, type in the name of the wallet you just deleted

  • Enter password. The wallet will now refresh and hopefully your locked funds will now become unlocked.