monero-site/knowledge-base/user-guides/howto_fix_stuck_funds.md
2015-07-26 11:29:07 -04:00

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static_page How to fix stuck funds Fix Stuck funds kicks icon_about <!-- Icon is based on work by Freepik (http://www.freepik.com) and is licensed under Creative Commons BY 3.0 -->

Sometimes, your funds will become stuck - you will have some locked funds that never become unlocked. This is how you fix it.

  • Load your wallet in simplewallet.

  • Type

seed

into the command prompt. Write down your 25 word seed, if you haven't already. This is the best way to make sure you don't loose access to your funds.

  • Close simplewallet by typing

exit

  • Backup all of your wallet related files. These include:

yourwalletname.bin
yourwalletname.bin.keys
yourwalletname.bin.address.txt

This can be done by copying the files to a new folder.

Sometimes, when creating your wallet, you might have named it something without the .bin part. In that case, the wallet file will be called yourwalletname without the .bin at the end.

  • Delete yourwallet.bin

  • Load simplewallet, type in the name of the wallet you just deleted

  • Enter password. The wallet will now refresh and hopefully your locked funds will now become unlocked.